UK-BASED SPECIALIST CONSULTANCY SERVICE
Area of Work
Mark is a director at a company that delivers specialist consultancy services and training across the UK, with some international work in Europe and the Asia-Pacific region.
Mark was comfortable with the company's ICT disaster recovery and resilience arrangements, but a scare over a very badly timed 'false alarm' fire evacuation made him reflect on how effectively things would run if they lost access to their main offices.
At the same time, Mark was very conscious of the number of strategic pressures on the company following recent assurance pressures such as GDPR and equality programs.
Applied Resilience worked with Mark to deliver a rapid and pragmatic set of measures to immediately mitigate some of the biggest risks, and worked with the company over a longer period to develop and embed effective incident management plans.
At the end of the process, the company had a clear understanding of their risks and key activities (including some surprising ones), and understood how and when to deploy key actions to prevent any crisis penetrating the core business and threatening confidence.