Join the Team

Opportunity: Resilience Advisor

We currently have an opportunity to join the team as a Resilience Advisor.

Closing date for applications: Monday 23 September (Midnight)

Interview Date: Friday 27 September

Overview

Applied Resilience works with clients across all sectors to deliver specialist services in emergency planning, business continuity, counter terrorism, security and crisis management. We're proud of our innovative set-up as a public service mutual and excited about the new ways that allows us to work with organisations in the public, private and commercial sectors.

We're a small, close team, and we're currently recruiting for a Resilience Advisor to join us in delivering services to our partners. This particular role is focused on helping our local authority partners to become more resilient to disruptive events and responding alongside them (often out-of-hours) when an emergency happens. It will also include work with other partners, such as the education or private sectors.

This is a key role with huge potential, opportunity and scope, and it would suit a driven and enthusiastic individual pursuing a career in resilience. We'll develop your areas of interest, knowledge and experience to enrich your career - no two days will be the same!

About us

We're a small, happy and driven team of professional individuals and external associates, working together towards growth and success. We know that our people are our biggest asset, so we invest in our staff and ask for their commitment to our mission.

That mission is to help organisations to be as resilient as possible when faced with major disruption. We always strive to deliver pragmatic and effective solutions that hold up to the strains of reality - not just in theory. That can mean innovating and challenging the established ways of doing things, which we always do respectfully and with good reason.

Our work brings us into regular contact with colleagues from a wide range of sectors, including the emergency services, health, local and national government, businesses and charities. We understand that, although we all share a passion for resilience, we don't always share the same views on the detail. We work together in a complex and interconnected landscape and we're mature and adept enough to operate in (and across) all sectors, rather than in silos.

We take a long-term view of the way we work with our partners, going beyond the traditional client/supplier relationship. We aim to embed ourselves within our partner organisations and use our shared strength to work collaboratively, improving resilience and celebrating successes together.

About the Resilience Advisor role

The main focus of this role will be to provide ongoing resilience advice and support to our borough council partners in and around Surrey. You'll help to ensure that each council, as a Category 1 responder, is prepared for all sorts of disruptive events, from major incidents to business continuity disruptions. As well as working with internal departments, you'll also represent the councils and Applied Resilience at multi-agency meetings across the South East.

Applied Resilience was founded as a public service mutual, and we'll encourage you to take advantage of this unique opportunity to work for an innovative start-up with a willingness to contribute to developing new and interesting ways of working. You'll also be expected to support the directors in building the company's reputation, reach and impact.

An important part of this role (once trained), is to respond to emergencies that may develop within the area of Applied Resilience's operations. This will include responding to emergencies out of normal working hours.

A day in a life of a Resilience Advisor...

"I started a little late today as I had a doctor's appointment. Applied Resilience is flexible and doesn't operate core hours so provided I deliver on my responsibilities (and meeting dependent!), I can work whenever suits, really. At 11.00 I helped facilitate a discussion with senior managers at one of our borough councils to discuss a change in our strategic sandbag policy. With thousands of properties at risk, we need a strategy that provides maximum benefit to residents, but is deliverable by the authority under extreme strain.

In the afternoon, I travelled to another one of our borough partner's sites, to work on a live rest centre exercise planned for next month. It's fun writing personas for evacuees, ensuring that we're giving staff an opportunity to realistically practice and fully test procedures in place. I also need to arrange for people to play evacuees, so I have a call shortly with a local college. I'm trying to recruit some volunteers and will need to figure out the logistics of getting them to the centre on time and briefed so they know how the exercise will work (oh, and also get them back again!).

There is some concern around potential severe weather later in the week and our borough council partners have asked us to represent them at a Severe Weather Teleconference called by the Local Resilience Forum for16.00. I'm working with the rest of the AR team to liaise with the relevant departments for updates to feed into this process and update them afterwards.

When I get home, I quickly check the details for my meeting tomorrow morning with a local community resilience group. We're helping them create their own community flood plan and I want to review their latest draft so I can be on the ball with productive feedback when we meet. It's a tricky balance of making sure they remain in control of the process, but are kept on track with realistic and deliverable expectations of what support they should look for from the boroughs."

Key tasks

  • Work closely with our partners to develop emergency planning, crisis and business continuity planning, security and counter terrorism arrangements;
  • Develop and assist with the development of plans and procedures;
  • Develop and assist with the development and delivery of training and exercising;
  • Develop and maintain plans and procedures, including ensuring they are up to date, published and properly distributed;
  • Represent Applied Resilience and other partners at Local Resilience Forum and other multi-agency groups, meetings and exercises;
  • Support the team with other Applied Resilience projects, such as exercises, training and workshops.
  • Assist with the organisation of Applied Resilience and partner organisations, including minute and note-taking, filing (including management of electronic platforms) and assisting with setting up meetings and teleconferences;
  • Assist in the running of Applied Resilience, such as assisting with or leading on internal plans and procedures, updating logs and files;
  • Participate in Applied Resilience call-out cascade (once trained);
  • Respond to emergencies as required, potentially out of normal working hours;
  • Assist in the tactical level management of an emergency response, including working in emergency control rooms;
  • Perform any other commensurate duties as may be required and;
  • Commit to our Staff Values.


About you

We're seeking an eager, responsible and smart individual to join our small team. Having previous experience or a qualification in emergency planning, resilience or similar is an advantage, but other backgrounds will certainly be considered.

The role would suit a driven and enthusiastic individual who's pursuing a career in resilience. We're looking for someone who is eager to take on responsibilities outside of a traditional public sector role, such as supporting our education or corporate clients, as well as our local authority partners.

REQUIREMENTS (E: Essential, D: Desirable)
ASSESSMENT METHODS (A: Application, I: Interview, P: Presentation)

EDUCATION AND EXPERIENCE

• E1 A degree in emergency planning/disaster management or similar, or a linked subject (Geography, Environmental Sciences, Politics, Social Studies etc) OR relevant experience and relevant qualifications (E) A/I
• E2 Experience of working for local authorities (D) A/I

PERSONAL SKILLS

• P1 Experience of working effectively in a team (E) A/I
• P2 Ability to engage positively with a wide range of stakeholders (E) A/I/P
• P3 Innovative problem-solving skills (E) A/I/P
• P4 Ability to stay calm during a crisis and work effectively under pressure (E) A/I/P
• P5 Excellent communication skills (written and verbal) (E) A/I/P
• P6 High level of professional integrity and confidentiality (E) A/I
• P7 Good understanding of ICT, particularly Microsoft Office (E) A/I/P
• P8 Ability to work productively with minimal supervision (E) A/I

KNOWLEDGE AND SKILLS

• K1 Knowledge of emergency planning, the Civil Contingencies Act and associated regulations (D) A/I
• K2 Understanding of business continuity (D) A/I
• K3 Experience of devising and delivering training (D) A/I
• K4 Experience of devising and delivering presentations (E) A/I/P
• K5 Experience of devising and delivering exercises (D) A/I

OTHER REQUIREMENTS

• The role will require regular travel around Surrey and occasional travel outside of the county (and occasionally country). Access to a vehicle and ability/willingness to travel is essential.
• The role will be subject to a baseline vetting check (and potentially SC following probation).
• The role may involve supporting the team and partners in responding to an incident in and out of normal working hours (remuneration will be made for out-of-hours response).
• During an emergency, the post holder may be expected to work for extended periods of time outside of normal working hours (for example taking a night shift or working over a weekend). Caring responsibilities will, of course, be considered (to be discussed at interview).

What we offer

Applied Resilience is a flexible employer, with no core work hours (dependent on business need and emergencies, of course!). That means that you can arrange your working hours to suit you, as long as you're not needed at a meeting or to attend an incident.

This job is offered on a permanent basis, working an average 38-hour working week. The starting salary for this position is £28,000 - £35,000 per annum dependent on knowledge and experience, and there is no upper salary limit. We regularly review salaries and we link pay to both personal and company performance. This post is also eligible for bonuses.

We're happy to look at opportunities to work from home and we offer a range of partner office spaces for to you to work from across Surrey. All staff are entitled to 28 days paid annual leave plus public holidays.

All staff are expected to travel to and from our primary client locations as required, often on a daily basis. They're also expected to travel regularly to meetings within and beyond Surrey.

We're committed to helping everyone who works for us to learn, grow and develop their career. You'll find plenty of training opportunities, from formal courses to informal training with our partners and shared learning within the team. If there's something relevant you particularly want to train in, we're usually happy to make that happen, too.

The range of sectors Applied Resilience works with means that you'll get to work with a wide variety of partners across many areas of resilience, as well as experience of responding to all sorts of incidents. Working for us is a great addition to any career in resilience, and our long-term employees go on to exciting and varied roles as they build their career.

How to apply...

You will need to download and complete our application form and have this completed and ready to upload when you submit your application using the link below.

You should also download the AR Staff Values. We use our Values to assess interviewees as well as manage performance and compensation. It's a good idea to refer to these values when completing your application.

When you are ready to apply, click here