Applied Resilience | Emergency planning resilience support England | Healthcare EPRR core standards services Wales | Business continuity resilience testing finance London

Privacy Policy

At Applied Resilience, we believe clarity and trust are essential. We know there’s nothing more off-putting than pages of complicated small print, so we’ve written our Privacy Policy to be clear, simple, and easy to understand.

This policy explains how we use and protect your personal information — whether you’re visiting our website www.appliedresilience.org, taking part in one of our training sessions, working with us on resilience planning, or contacting our team for advice or support.

We take your privacy seriously and handle all personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Applied Resilience (“we”, “our”, “us”) is a company specialising in emergency planning, business continuity, and resilience support for category one and two responders as well as other partner organisations.

We are the Data Controller for the personal information we collect and process.

If you have any questions about this policy or your data, please contact:
info@appliedresilience.org
Applied Resilience,
85 Great Portland Street, London, England, W1W 7LT

2. Information We Collect

We only collect the information we genuinely need to provide our services or respond to your enquiries.

This may include:

• Your name, job title, organisation, and contact details (such as email and phone number)
• Information you provide when registering for training, workshops, or events
• Any details you choose to share when contacting us directly

We also collect limited technical information automatically to help us improve our website, such as:

• IP address (anonymised where possible)
• Browser type and version
• Pages visited and time spent on our site

We do not collect unnecessary personal information or use hidden tracking technologies.

3. How We Use Your Information

We use personal information only for legitimate business purposes, including:

• Responding to enquiries and managing our relationship with you
• Delivering our services, training, or workshops
• Managing event bookings or sending certificates and feedback forms
• Improving our website and communication processes
• Meeting legal or contractual obligations

We will never use your personal data for unrelated marketing without your clear consent.

4. Sharing Your Information

We value your privacy and keep sharing to a minimum.

We may share limited personal data only when necessary, for example:

• With trusted service providers who help us deliver our services (e.g. email systems, web hosting)
• With professional advisers (such as accountants or legal representatives)
• With named partners directly involved in a project or event you are participating in

All such partners are required to protect your information and may only use it for the agreed purpose.
We do not sell, rent, or trade your personal data with anyone.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose it was collected for.
When data is no longer required, it is securely deleted or anonymised.

6. Cookies and Website Analytics

Our website uses cookies to help it function properly and understand general visitor activity.
These cookies do not personally identify you.

You can control or disable cookies at any time through your browser settings.
For more information, please see our Cookie Policy.

7. Your Rights

You have rights under data protection law to:

• Access a copy of your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent where it was previously given

To exercise any of these rights, please contact info@appliedresilience.org.

If you are unhappy with how we handle your data, you can contact the Information Commissioner’s Office (ICO): www.ico.org.uk

8. Security

We use appropriate technical and organisational measures to protect your information from unauthorised access, misuse, or loss.
While no online system is completely secure, we take all reasonable steps to keep your information safe.

9. Links to Other Websites

Our website may occasionally include links to other relevant or partner websites.
These sites are not operated by us, and we encourage you to review their privacy policies before sharing any personal information.
We are not responsible for the content or privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will appear on this page with an amended “Last updated” date.

11. Contact Us

If you have any questions or concerns about this policy or how we handle your information, please contact:

• info@appliedresilience.org
• Applied Resilience, 85 Great Portland Street, London, England, W1W 7LT